Shipping Policy

ship-to-store-truck

Free Shipping Promotion

For a limited time, qualifying orders for delivery within the 48 contiguous United States that total over $99 in merchandise and have a total weight of less than 25 lbs will receive free Grange Co-op Standard Shipping* when you enter coupon code “99SHIP” in your cart**.

Free Shipping promotion is valid for physical shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. Sorry, we cannot ship to P.O. Boxes.

Additional offer: If your order total is $199 or more and less than 50 lbs, enter coupon code “199SHIP” in your cart**. Other than the higher weight limit, the same exclusions apply. EXCLUDES HEAVY OR LARGE ORDERS**. You will receive notification during checkout if your order includes an item or items excluded from the free shipping offer.

Shipping Confirmation Emails

We will send a shipping confirmation email when all or part of your order ships. The email includes the shipment tracking number. If you do not receive this email, please check your Spam and Junk email folders.

Other Shipping Information

  • Most orders ship within 24 business hours. (Orders placed on Friday usually ship Monday.)
  • Typical delivery within 1-5 business days.
  • In most cases, overnight delivery to Southern Oregon!
  • Delivery not available to P.O. Boxes.
  • Ship to Store options will only appear for qualifying items.
  • Interested in a Pallet Delivery? Call us at 844-288-5698 Monday – Friday between 8am and 5pm to request a custom quote.
  • The first email you receive after ordering is an order confirmation. You will receive a second email with your tracking information once your order ships.
  • If your order includes several items, they may ship separately and at different times. You will receive separate shipping notifications for each package.
  • For information about return shipping, see our Returns page.
  • Grange Co-op reserves the right to substitute an alternate shipping carrier to the one selected during checkout if it will arrive by the same delivery date or an earlier date. If you would prefer to keep your selected carrier, please contact us using the Customer Service form and include your order number in the subject line. You may also call us at 844-288-5698 Monday – Friday between 8am and 5pm.
  • Dimensional weight: Shipping carriers’ rates are based on either actual or dimensional weight, whichever is greater. Dimensional weight is based on the package volume. Larger items, even if lightweight, may have higher than expected shipping charges based on their volume. Grange Co-op has negotiated excellent rates with our shipping carriers, and passes these same rates on to our customers.
  • At this time, we cannot ship products containing CBD, or any chemically-based pest control products to Canada.
  • Still have questions about shipping? Click here to contact our customer service department.
*Orders ship Standard Ground. Most orders may expect delivery in 2-7 business days dependent on warehouse location of item(s) and delivery address.
**Only one coupon code may be used per order.
**Orders over 25 lbs are not eligible for free shipping using “99SHIP”. Orders over 50 lbs are not eligible for free shipping using “199SHIP”. Items whose cubic size is classified by shipping carriers as having “dimensional weight” are not eligible for free shipping; these determining measurements may change frequently and vary per carrier and therefore are not listed here. Again, you will be informed during checkout, before payment information is required, if your order includes an item or items excluded from the free shipping offer.