Oregon and California shoppers can choose to pick up their online orders at a Grange Co-op retail location, with no charge for shipping.
- In-Store Pickup orders can only be accepted at store locations with existing sufficient quantity on hand to fulfill your order.
- Due to current heavy order volume, we ask you to allow at least 48 hours before contacting store for updates on expected pickup time.
Here’s how it works:
- Select the retail location where you would like to pick up your order on the Shipping page during Checkout.*
NOTE: Yuba City pick up is only available to California residents.
- After completing your order, you will receive an email confirmation. NOTE: Although Ship To address information is required to generate the In-Store Pickup option, and your confirmation will display the Ship To address, selecting In-Store Pickup overrides that address and your order will be sent to the store you have selected.
- Usually within 24 hours**, you will receive an additional email notifying you that your items are ready to be picked up at the retail location you selected when you placed your order. (Most Monday-Friday orders will be available same day.)
- When you’re ready to pick up your order, either:
- Visit the Customer Service desk at the retail location you selected, or
- If you prefer to stay in your car, please call the store from the parking lot, and someone will either bring your order to your car or direct you to the loading dock. Store Locator
You will need both:
- A copy of the email confirmation. You may provide a printed or digital copy.
- A valid ID – Driver’s license, U.S. Passport, government or school ID with photograph.
- After the initial email notifying you your order is ready, we will have your items available for you to pick up for 10 days. After 10 days, your items will be returned to the shelf and your credit card will be refunded the total of your order minus a 10% restocking fee. Multiple email reminders will be provided.
* Grange Co-op has retail locations throughout Southern Oregon. Be sure to visit our Store Locator to find the most convenient store for pickup.
**Availability times may vary. Contact your store pickup location for updates. Store Locator