Privacy Policy

This privacy policy became effective August 26, 2013.

Grange Co-op is committed to protect the privacy of our customers. When it comes to our customers’ personal information, we don’t sell, rent, or share it with any third party. That just wouldn’t be neighborly.

Grangecoop.com is owned, operated and maintained by Grange Cooperative Supply Association, LLC, dba Grange Co-op. To make sure your personal information stays private, information we collect through Grangecoop.com is used only in the way and for the purpose described in this Privacy Policy.

Your Consent to our Privacy Policy

Anyone visiting, browsing, or using our Site in any way, consents to the collection, use, and disclosure of personally identifiable information following the terms of this Privacy Policy.

What Information Do We Collect From Customers?

When you visit GrangeCoop.com, we automatically collect your Internet Service Provider’s address, the web page from which you came, and a record of what you do while on our Site. For some site activities, like asking a question or signing up for our email alerts, we’ll ask you for your email address, and we’ll hang on to that so we can be sure to get back to you with what you need.

When you make a purchase or register an account on the Site, Grange Co-op collects your billing and shipping address including your name, email address, billing address, shipping address, and phone number and any other information necessary to process your order. Your credit card number is automatically and immediately deleted following the completion of the transaction.

Cookies Are For Sharing

A cookie is a very small data file stored in your computer. Cookies save your information when you’re at a web site, which makes web surfing easier and faster. Grange Co-op uses cookies to connect your computer with the information we store for you in our database. We store things like your account preferences, the items you add to your shopping cart, user-specific information on the pages you visit, and previous visits to our Site. Grange Co-op cookies do not collect any credit card information.

Most web browsers can be set to notify you when you receive a cookie or even disable cookies. However, disabling cookies may limit the functionality Grange Co-op can provide you when you visit our site, so we recommend leaving them turned on.

We automatically collect data about your server’s Internet address when you visit our site. Internet Protocol Address, or “IP Address”, is a number automatically assigned to your computer by your Internet service provider whenever you are on the Internet. When you view pages from our site, we may record your IP Address and sometimes your domain name. We may also record the page that linked you to us and related information including any ads you may have clicked.

Information we gather from you is used to give you the best possible experience on Grangecoop.com. We want you to find what you’re looking for and be able to check out quickly and easily.

Communications & Opting Out

If you sign up for email alerts, we will send you periodic emails about our new products, services, discounts and upcoming events. If you’d rather not receive informational emails, you can opt out by visiting our HELP page at grangecoop.com/help and using the Account form to let us know you’d like to be removed from the list. We’ll still send you a confirmation email when you make a purchase or if we have questions about your purchase.

If you need to update any information you have provided us, you may do so by logging into your account at grangecoop.com and choosing Update Account Information.

You can also contact us by mail:

Grange Cooperative Supply
P.O. Box 3637 
Central Point, OR 97502

Security

Grangecoop.com has security measures in place to protect against the loss, misuse, and the alteration of information that we have collected. We want you to feel secure while shopping. In most Web browsers, when you place an order, you’ll see a solid key icon or a locked padlock icon. This lets you know grangecoop.com is secured through a secure sockets layer, otherwise known as SSL. This encrypts all of our User’s information before it is sent to us when making a purchase, signing in, or editing your account settings. Pages requesting your information should always have one of these icons. If you don’t see it, please call us at 800-888-6317 and ask for the eCommerce Department to finish your transaction over the phone.

We don’t save your credit card information on our servers. If someone should get ahold of your account login information, they won’t be able to view your credit card information. Our order confirmation includes only the last four digits of your credit card number. Of course, we securely transmit the entire credit card number to the appropriate credit card company during order processing. Unfortunately, no system is perfect, and Grange Co-op makes no warranties or representations in regard to the sufficiency of our security measures. We can’t be responsible for any actual or consequential damages resulting from a lapse in compliance with this Privacy Policy because of a security breach, technical malfunction, or otherwise. You should never email us your credit card number as email is not secure.

Children

Grange Co-op’s site is not directed towards children under the age of thirteen (13) and we do not knowingly collect information from children under thirteen. All products available on Grangecoop.com, even children’s products, are intended to be purchased by adults. If we discover that information has been collected from a child under the age of thirteen, we will delete that information immediately and will not disclose it to third parties. If you are under 13, you may use Grangecoop.com only with the involvement of a parent or guardian.

Sale or Acquisition

In the event another party acquires Grange Co-op or all or part of its assets, we reserve the right to include the Information defined above among the assets transferred to the acquiring company.

Applicable Law/International Law

Information submitted to this Site will be collected, processed, stored disclosed and disposed of in accordance with U.S. law. If you are a non-U.S. User, you acknowledge and agree that we may collect, use and disclose your Information, as discussed above, outside your resident jurisdiction. In addition, such Information may be stored on servers located outside your resident jurisdiction. U.S. law may not provide the degree of protection for Information that is available in other countries. By providing us with your Information, you acknowledge that you have read this Privacy Policy, understand it, agree to its terms and consent to the transfer of such Information outside your resident jurisdiction. If you do not consent to the terms of this Policy, please do not use this Site, but if you have already provided us with Information, please contact us at HELP and let us know how you would like us to handle such information.

Linked Web Sites

Grangecoop.com may provide links, which are words or pictures within a hypertext document that, when clicked may take you to a third party website not controlled by Grange Co-op. These linked third party websites collect and disclose Information in accordance with their own privacy policies and terms of use. Grange Co-op is not responsible for the collection, use, or disclosure of information collected through these websites, and Grange Co-op expressly disclaims any and all liability related to such collection, use, or disclosure.

Release of Information to Protect Our Site and Others

We may release Personal Information when we believe, in good faith, that such release is necessary to comply with law, protect the rights, properties or safety of Grange Co-op, our users or others, or enforce or apply the terms of any of our user agreements.

Amendments

From time to time, we might just have to make a change or two to our Privacy Policy. Any amendments we make will be considered effective immediately after we’ve posted them to Grangecoop.com. You should occasionally check the site to review the most recent Privacy Policy. Continued use of this site after any change in this Privacy Policy will constitute your acceptance of those changes. Don’t worry, if we plan on making big changes to our Privacy Policy, we will notify you of the changes and give you an opportunity to opt-out of the new or different uses of your Information. Also, when we revise this Privacy Policy, we will change the “effective date” at the top of this Policy.

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