Job Posting: eCommerce Fulfillment

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Location
  • Medford, Oregon
Description
  • To provide general support to the eCommerce department through the fulfillment of orders for ship-to home and store pickup. The position will also coordinate with retail locations to manage website inventory available for online orders.
Essential Duties and Responsibilities:
  • Pull product and prepare eCommerce store pick up orders, for customer pick up
  • Pull product and prepare eCommerce orders for ship-to home for transfer to other locations
  • Pull product, prepare, package and ship, ship-to home orders to customer
  • Pull product, prepare and deliver eCommerce delivery orders to customer
  • Partner with Store Management to assist with stocking, merchandising and recovery of product within the retail store as needed (time permitting).
  • Demonstrate strong knowledge of product location
  • Uphold all cooperative policies
  • Demonstrate excellent internal and external customer service ensuring that the customer experience achieves The Grange Way Standard
  • Demonstrate reliable and predictable attendance
Supervisory Responsibilities
  • The position does not have any direct supervisory responsibilities.
Education and/or Experience
  • High school diploma or general education degree (GED); or one to three months related experience and /or training; or equivalent combination of education and experience.
Language Skills
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization
Mathematical Skills
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Ability to compute rate, ratio and percent to draw and interpret bar graphs
Reasoning Ability
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.